FAQ - Frequently Asked Questions

All orders are shipped within 48 hours from our warehouse located in France. Delivery times are as follows:

• France Delivery: 2 days
• French Overseas Departments and Territories Delivery (Reunion Island, Guadeloupe, Martinique, French Guiana, Saint Barthélemy, Saint Martin): 7 to 10 days
• French Polynesia and New Caledonia Delivery: 10 to 15 days
• Europe & Switzerland Delivery: 3 to 8 days

We deliver to the following countries and territories:

• Metropolitan France and French Overseas Departments and Territories (Réunion, Guadeloupe, Martinique, French Guiana, Saint Barthélemy, Saint Martin),
• French Polynesia, New Caledonia,
• Belgium, Switzerland, Luxembourg, and all European countries,
• Mauritius, Canada, Morocco.

When your order was shipped, a confirmation email was sent to you. Please check your inbox, including your spam and junk mail folders, if you cannot find the email.

In this email, you should normally find a tracking number. To track the progress of your order, simply enter this number on the website https://www.laposte.fr/outils/suivre-vos-envois.

The average shipping time is 48 hours, so you should receive your tracking number within this timeframe.

All our products are covered by a one-year warranty.

You have 90 days to return your purchase if you change your mind. Return shipping costs are fully covered.

To be eligible for a return, the product must be unused and in its original packaging. The warranty does not cover damages caused intentionally or those resulting from improper use of the product.

• Without a chiller, the water must be replaced every 10 to 15 days.
• When using one of our chillers (sold separately), the water is filtered and disinfected, allowing it to be changed approximately every 3 months.

To clean the tub, simply rinse it with clean water and soap. Install it on a flat surface, indoors or outdoors.

• Water temperature: It is not mandatory to use ice to cool the tub: the main thing is that the water remains between 0 and 15°C to get all the benefits.
• Gradual cooling: With practice, you can lower the temperature by adding ice. To produce it easily, freeze bottles, ice packs or containers filled with water.
• Use one of our chillers : to keep the water cold without using ice, a chiller (sold separately) can be used. It can cool the water down to 3°C and automatically turns on if the temperature rises, to reach the target temperature.
• Alternative ice sources: You can also get large quantities of ice for free from supermarkets.

• Without cooler: the length of time water stays cold depends on several factors: its initial temperature, the amount of ice added, and the ambient temperature. It is therefore difficult to give an exact time.
• With cooler: water remains continuously cold and can be cooled down to 3°C. The cooler automatically switches on as soon as the temperature rises, in order to reach and maintain the target temperature.

Benefits of an ice bath for the body and health:

• Accelerated recovery after physical exertion
• Relief from muscle and joint pain
• Decreased risk of sports injuries
• Strengthened immune system
• Stimulated metabolism
• Burns unhealthy fats
• Improved sleep quality
• Improved blood circulation
• Reduced inflammation
• Firmer skin and reduced cellulite
• Increased energy and vitality

Benefits of an ice bath for mental well-being:

• Reduced stress and anxiety
• Stimulated production of endorphins, providing a sense of well-being
• Increased self-confidence
• Promoted deep relaxation
• Improved mood and emotional stability
• Increased concentration and mental clarity
• Strengthened willpower and discipline
• Improved resilience to difficulties
• Developed breath control
• Improved body awareness and presence in the moment

There's no specific time to take an ice bath; it depends on your schedule. In the morning, it can boost your energy and make you more productive. In the evening, it helps with relaxation and improves sleep. Ultimately, the choice between morning and evening depends on your preferences and needs.

Frequency: A maximum of 1 session per day. Ideally, expose yourself for at least 11 minutes per week.

Duration: Start with short sessions of 1 to 3 minutes. Gradually increase as tolerated.

Temperature: Water should be below 15°C to fully benefit from the effects of cold. Begin between 8 and 12°C, then, once accustomed, you can go down to 3°C.

Tip: Go slowly and listen to your body. Respect your limits and adjust the duration according to your sensations. If you feel unwell, exit the water immediately.

IMPORTANT: If you have health problems, a doctor's advice is mandatory before using the ice bath.

DO NOT PRACTICE IF YOU ARE IN ANY OF THE FOLLOWING CASES:

This practice is strongly discouraged and requires medical advice for people in the following cases:

If you are pregnant, have a history of heart disease or high blood pressure, have diabetes, wear a pacemaker, have a history of frostbite, have an open wound, have recently undergone surgery, suffer from epilepsy, or have other health problems or risks.

For minors, a doctor's advice is mandatory.

Immersion in ice water can lead to a significant drop in body temperature and constrict blood vessels, which, combined with health problems, can increase the risk of heart attack, stroke, and other complications.

SIDE EFFECTS

It is also important to note that prolonged exposure to an ice bath can lead to side effects such as hypothermia, frostbite, rapid heartbeat, arrhythmias, allergic reactions, and anaphylactic shock.

OUR BEST ADVICE

Despite these warnings, when used correctly, ice baths can offer many benefits for mental and physical health. We recommend starting with short sessions in the ice bath, 1 to 3 minutes maximum, and gradually increasing exposure time, always listening to your body's signals and avoiding pushing it beyond its limits.

A session usually lasts between 10 and 30 minutes, depending on your level of familiarity, the chosen temperature, and your heat tolerance.

The most important thing is to listen to your body and exit as soon as you feel the need to take a break.

The sauna gradually heats up. Depending on the ambient temperature and the selected setting, it usually takes 15 to 25 minutes to achieve a pleasant and intense heat.

• Without cooler: The length of time the water stays cold depends on several factors: its initial temperature, the amount of ice added, and the ambient temperature. It is therefore difficult to give an exact time.
• With cooler: The water stays continuously cold and can be cooled down to 3°C. The cooler automatically switches on as soon as the temperature rises, to reach and maintain the target temperature.

Benefits of an ice bath for the body and health:

• Accelerated recovery after physical exertion
• Relief from muscle and joint pain
• Reduced risk of sports injuries
• Strengthened immune system
• Stimulated metabolism
• Burns unwanted fat
• Improved sleep quality
• Improved blood circulation
• Reduced inflammation
• Firmer skin and reduced cellulite
• Increased energy and vitality

Benefits of an ice bath for the mind:

• Reduced stress and anxiety
• Stimulated endorphin production, promoting a sense of well-being
• Increased self-confidence
• Promoted deep relaxation
• Improved mood and emotional stability
• Increased concentration and mental clarity
• Strengthened willpower and discipline
• Improved resilience in the face of difficulties
• Developed breath control
• Improved body awareness and presence in the moment

Consumption depends on the generator's power and the duration of use.

For example, with a 2000 W device, a 1-hour session consumes approximately 2 kWh. The exact cost then depends on your electricity rate.

Yes, the sauna can be integrated into a regular routine, even several times a week.

For daily use, opt for moderate sessions, hydrate well, and adjust the duration according to how you feel.

The sauna can be installed in a dedicated room, a bathroom, a covered terrace, or a well-ventilated area.

Just make sure to place it on a stable, dry surface suitable for use with an electrical appliance.

Yes, assembly is quick and easy. The sauna can be set up in about 10 minutes, with no complex installation or work required.

The Icepiration dry sauna is designed for 1 person. Its format allows for a comfortable session while remaining compact and easy to integrate into the home.

1. After each session

Allow the sauna to cool down, then wipe the interior and floor with a soft cloth.

2. Allow it to dry

Keep the door open until the interior is completely dry.

3. In case of stains

Clean gently with a damp cloth. Use a little mild soap only if necessary.

4. For storage

Fold the sauna only when it is completely dry and store it away from moisture and sunlight.

Avoid: abrasive products, solvents, bleach, and excessive water for cleaning.

It's recommended. A lukewarm or cool shower after the session helps to cool down, wash away sweat, and complete the ritual on a good note.

Dry sauna and ice bath can be used together to create a contrast therapy routine at home.

Start with a sauna session to gradually raise your body temperature, then switch to the ice bath for a short period. It's best to start gradually, especially at first.

Example of a simple routine:

✓ 10 to 20 minutes in the sauna

✓ 30 seconds to 2 minutes in the ice bath

✓ 2 to 5 minutes of rest between each session

✓ 1 to 3 cycles depending on your level and how you feel

After the session, take time to rehydrate and calm down. Always listen to your body and avoid pushing yourself, especially during the first few uses.

The sauna may not be suitable for everyone. In case of heart problems, high blood pressure, pregnancy, frequent fainting, or any medical doubt, consult a healthcare professional before use.